Performance Improvement
Improvement — Business Improvement Programmes
Independent performance and systems audit identifying waste, cost of quality and improvement opportunity.
Who this is for
Start with your business,
not more paperwork.
Businesses that are already certified — or certified multiple times over — and are carrying duplicate paperwork, rising cost of quality, or management systems that have stopped driving improvement. Also for leadership teams that want an independent view of improvement opportunity, not just compliance.
What the engagement covers
Independent third-party diagnostic audit of your operations and management systems. We identify waste, duplicate paperwork and cost of quality, and produce a gap and opportunity assessment that guides your improvement priorities. We report findings and opportunity; delivering the improvement remains with your people. The assessment does not guarantee a performance outcome.
Deliverables
What you can expect.
- Independent value-stream mapping and waste diagnostic across your core processes
- Cost-of-quality analysis separating prevention, appraisal and failure costs
- Diagnostic of duplicate documented information and audits across ISO systems
- DMAIC opportunity assessment with quantified targets
- Process capability and statistical process control review where applicable
- A prioritised improvement report guiding your team’s delivery
Scope and scheduling
Timing is agreed after reviewing your sites, scope, records and target dates. Certification timing and any transition arrangements must be confirmed with your certification body.
Before requesting a proposal
Prepare your locations, activities, workforce, existing certificates and target date. Scope, deliverables and fees are agreed before work begins.
Discuss Improvement ↗The engagement
Your next steps.
Diagnostic audit
An independent value-stream walk and cost-of-quality baseline. You receive a written improvement opportunity assessment with quantified targets.
Gap & opportunity
Documented findings identifying waste, duplicate effort and cost of quality, prioritised by impact.
Route to improvement
A prioritised action plan that guides your team’s DMAIC delivery and system integration.
Sustain
A performance measurement and leadership review routine, handed to your team to sustain the gain.
Questions, answered
About Improvement.
We are already certified — why do we need this?
Certification confirms compliance; an independent diagnostic audit targets the waste, duplicate paperwork and cost of quality that build up once a system is running. We quantify the opportunity in dollars and hours.
What is cost of quality?
Cost of quality separates prevention, appraisal and failure costs so you can see what rework, scrap and nonconformity actually cost — and target the highest-impact improvements. Our diagnostic quantifies it.
Can you assess whether our ISO systems can be integrated?
Yes. An independent diagnostic assesses where ISO 9001, 14001 and 45001 create duplicate documented information and audits, and reports the integration opportunity. Delivering the integration remains with your people.
Start with your scope
Tell us what you need.
Get a clear next step.
Include your industry, locations, current certification and target date. We can discuss the appropriate assessment or certification coordination pathway.
Mason Ali · Lead auditor+61 402 060 911iso@get-iso.orgMelbourne, AustraliaFor certification enquiries, the relevant certification body confirms eligibility, scope, audit arrangements and certification decisions.